Returns and REFUNDS policy

We want you to be 100% satisfied with your Karlabat purchase. Items in new and unused condition can be returned within 30 days of delivery. Please note that original shipping charges are non-refundable.

 

If we made a mistake, please contact us here and we’ll make things right.

To return an item please follow the steps below:

 

1. Include a copy of the confirmation email from your order and note the required action you require: Store coupon, Refund or Exchange.

 

In case of exchange please state the new size or item desired. (We cannot guarantee all items will be in stock for exchanges.)

 

2. Mail your return item(s) to:

 

Karlabat KFT
Returns
58 Margit Korut, 4 emelet 2 ajto
1027

Budapest, Hungary

 

3. Once your return is received, your new item(s) will be shipped out at no additional cost, or your store coupon will be issued, or your refund will be issued.

Please note that:

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must be returned in original packaging

  • Returned items must have no visible signs of wear or use